|
Service Accent Wireless gives your engineers freedom in the field with the ability to use Windows Mobile 5 and 6 hand-held devices, even when out of coverage or in sensitive areas. With our Wireless solution, your engineers can see their jobs, log new jobs, check customer history, record meter readings, complete tasks and capture signatures.
And because Service Accent Wireless is a Microsoft .NET 3.5 Mobile application that runs on your devices, you can use it offline. So it doesn't matter if you are in an area of poor coverage, or a sensitive area like hospitals, your engineers can continue to use Service Accent Wireless to close calls or enter parts. The application will synchronise itself with your main database when the device goes back online.
After capturing the customer's signature, have the signed Proof of Acceptance emailed directly to the customer automatically (this is a chargeable option)
Case studies
Insight Systems PLC has been able to manage a 15% increase in inventory deployed without increasing the number of engineers employed or the number of jobs undertaken. Find out how by reading the case study below.
 Read the Insight Systems PLC case study 
Mustang Hygiene Solutions has been able to handle 30% more work without requiring additional manpower resources. Find out how by reading the case study below.
Read the Mustang Hygiene Solutions case study
|
