Spotlight on service management

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Having important customer information at your fingertips can be the difference between a good customer experience and a bad one. When logging and administering service calls using Service Accent you will find all of this information exactly where you want it. Is the customer covered by a service contract? When is their next PM visit due? Is this job chargeable? These are just some of the questions that the Service Accent system already knows the answer to.

Add to this the option of allowing customers to log and track jobs via a dedicated Web Portal and a robust, simple-to use Wireless Portal for engineers and technicians equipped with a PDA and you have one the the most comprehensive, cost effective and easy to use Service Management System available anywhere in the market.

Screen shots (click to enlarge)